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Return Policy
A1 Gift Idea (BeePositive Gifts) provides a 100% Satisfaction Guarantee! If you are not satisfied in any way with your purchase please return it to us. Returns will be accepted for 30 days after shipment.
We take great pride in our reputation for quality and excellent value. We will assist you with a prompt refund, exchange, or credit for all merchandise returned within our 30-day return policy (Personalized items cannot be returned unless defective).
Please send your package, with reason for return (this is used only to help us serve you better in the future) via a prepaid, insured, traceable method to ensure a safe and documented delivery to:
BeePositive Gifts --
c/o Media Quest
P.O. Box 163412 -- Miami, Florida 33116
Ph: 305-332-9357
Sorry, but we cannot refund postage or delivery charges
for returned merchandise.
Engravable Gift Collection
Please read engravable processing and fulfillment details before ordering.
Shipping & Handling Costs and Times
Shipping & handling costs are
calculated automatically, based on the amount of the merchandise total, at
checkout for on-line orders as listed below:
| Standard Shipping |
|
| $0
- $50.99 |
$8.95 |
| $51.00
- $75.99 |
$7.50 |
| $76.00
- $99.99 |
$6.50 |
| $100.00+ |
Free
Shipping
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We ship promptly. Usually
within 2-3 business days excluding special orders and some personalized items. Neither you nor we like backorders, however, in that case
we will notify you quickly and guarantee shipment just as soon as possible.
Merchandise can only be
shipped to street addresses (not Post Office boxes) in the Continental
United States. Shipments to Alaska, Puerto Rico, Guam, US Virgin Islands, or Hawaii require special shipping rate. For shipments to APO, or FPO addresses, please email customer service (before placing your order) for information as additional arrangements or shipping charges may be required. We do not ship internationally at this time. Our vendors usually ship quickly but please allow up to 2-4
weeks for delivery.
In order to increase customer satisfaction and decrease costs we do not recommend rush shipments unless absolutely necessary. Please plan ahead.
We reserve the right not to fully or partly refund the customer where non delivery or incorrect delivery has resulted from circumstances totally out of our control. The decision to refund will relate to circumstances and costs incurred.
Here are a few examples of typical problems. This list does not cover all possible situations.
(a) Where every effort has been made to make the delivery to an address given, which proves, in our opinion or that of our delivery agent, to be incorrect or non existent.
(b) We find that after reasonable attempts to make the delivery by our delivery drivers, the recipient will not accept the order, refuses to accept the order, or is obviously, deliberately and constantly unavailable to accept the order, which has been ordered by our customer.
(c) Delivery is correctly made, to an incorrect address, as supplied by our customer and the goods are accepted at that address.
(d) A delivery is made, for the correct order, to the correct delivery address on the correct day but it is accepted by another person who fails to give it to the intended recipient.
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Beauty
Personalized Gift
